How to Enroll an Expiring Prepaid Platform in Subscription
Application
TRITON SERIES AND APOLLO SERIES diagnostic tools
| 1. | From Chrome, select Subscription from the Account Type dropdown menu |
| 2. | Select Yes, when prompted if you would like to start a Subscription |
| 3. | Select Subscription from the list of promotions displayed |
| 4. | Launch ScanBay from Chrome |
| 5. | Select All Other Diagnostic Families/Products |
| 6. | Boot the diagnostic tool, and from the home screen select Tools, then Connect-to-PC. Connect a USB cable between the tool and your Chrome laptop PC |
| 7. | When Chrome laptop scans the device and displays the message “completed”, follow prompts to see qualifying software |
| 8. | Confirm the subscription is for an individual or for a business, select Next to continue |
| 9. | Read and confirm you have the information listed on the screen before you continue, (customer contact information, bank routing numbers, etc.) |
| 10. | Connect the electronic signature pad to your Chrome laptop, then select Next to continue |
| 11. | Select Renew Subscription and select Next |
| 12. | Follow prompts to review and confirm the pricing and subscription details. Select Finish to perform the Subscription contract signing |
| 13. | From your Chrome sales system, select Print Contract |
| 14. | Complete all the required fields Make sure to scroll down to view all the fields |
| 15. | Have the customer sign the contract using the electronic signature pad and select OK to approve. Exit to return to Chrome |
| 16. | If a newer software version is available for the device, a ScanBay message appears and offers to program the device |
